Kamparoo
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Kamparoo

Parent Zone

Everything a booked family needs — age groups and ratios, frequently asked questions, Childcare Vouchers and the key documents.

Looking for something else? Try:SENDOur StoryRooskills+Why Kamparoo
A camper at the front of a water-fight game, squirting a water blaster in the air
A camper with tiger face paint smiling at the camera
Real Kamparoo Days

The everyday moments — water fights, face paint and everything in between.

Everyday Groups

Age Groups & Ratios

Each day on camp children are grouped by age. Within their groups children are introduced to their Key Worker who will help select a childs activities for the day. Session by session children can select activities with older/younger children, friends or siblings. All activities, equipment and staffing is pitched at the right level for every child on camp, made possible by out highly experienced staff.

Ages 5–6

1:8 staff ratio · max 26

Parent communication

  • A dedicated group leader is responsible for your child's welfare
  • Speak to the group leader directly, or at the end of the day
  • Daily timetable available on request

Timetable & equipment

  • Smaller, specialist equipment and more frequent breaks
  • Visual timetable with pictures for easy reference
  • A dedicated room for organising belongings

Group

  • Led by a group leader with up to 2 assistants
  • Can move up to the 7–9 group if appropriate (ratios dependent)

Ages 7–8

1:12 staff ratio · max 30

Timetable & activities

  • Promotes teamwork, confidence and social skills
  • Daily encouragement of independence and growth
  • Children help choose the daily activities

Group

  • Led by an experienced group leader
  • Can move to the 10–12 or 5–6 group if appropriate (ratios dependent)

Ages 9+

1:15 staff ratio · max 30

Timetable & activities

  • Designed to build skills, teamwork, creativity and confidence
  • Specialist activities for physical and mental challenge
  • Can help younger groups on request

Group

  • Led by an experienced group leader, with sessions run by specialist staff
  • Can move to the 7–9 group if appropriate (ratios dependent)
Quick Answers

Frequently Asked Questions

The questions parents ask us most, grouped by topic.

Making a Booking

Can my child who is 4 come to camp?

Sadly, no. We are only insured to provide care for children aged 5* and older. Children must be in Year 1 or above (*specifically, we can only care for children from the 1st September after their fifth birthday).

Can we turn up and pay on the day?

Yes, no problem — we accept cash and have a card reader at the registration desk. During busy camp weeks we do recommend booking in advance to avoid missing out, as we must maintain our regulated staff/child ratios.

How do I book camp extras such as extended hours or Rooskills+?

These can be booked on our website or paid for on the day. Please note, Rooskills+ sessions have limited spaces available.

What are your opening hours?

Standard day: drop off between 8.15–9.15am and pick up between 3.45–4.15pm.

Wraparound Roos:

  • First Hop: 8.00–8.15am
  • Late Stay: 4.15–5.30pm
  • Final Hop: 5.30–6.00pm

If you need childcare outside these hours, early or late, get in touch.

Can I make changes to my booking?

Please contact us by phone or email to discuss changes to your booking. All changes depend on your individual booking and our Terms and Conditions.

Do you accept Childcare Vouchers or Tax-Free Childcare?

Yes. We accept Childcare Vouchers and Tax-Free Childcare (TFC). Select these as a payment method at checkout and follow the prompts.

Do you offer extended hours?

Yes. Our Wraparound Roos offer three options outside our standard hours of 8.15am–4.15pm: First Hop, 8.00–8.15am; Late Stay, 4.15–5.30pm; and Final Hop, 5.30–6.00pm. Rooskills+ also finishes at 5.30pm. These can be selected as extras when booking. If you need childcare outside these times, please let us know.

Do we have to sign up for the whole week?

No — you can book individual days, or sign up for the whole week and make a saving on the daily rate.

How much does camp cost?

A Day Pass is £40, and a Week Pass is £170 (5 days of Activity Camp, cheaper than booking day by day). Wraparound Roos and Rooskills+ are priced separately and booked on top. See the full pricing on the homepage.

Is there a discount for siblings?

Yes — there is a 20% sibling discount.

What is Rooskills+ and how do I add it?

Rooskills+ is small-group specialist coaching that layers onto the end of the camp day, 4.15–5.30pm, £20 per child (Late Stay included). See the full Rooskills+ page for what's involved, then add it during booking, or contact us to add it afterwards.

Is Kamparoo able to support my child's additional needs?

Yes — Kamparoo is SEND-inclusive from day one, not as an add-on. See our full SEND page for how we assess individual needs and what support looks like in practice.

At Camp

Do I need to bring a packed lunch to camp?

Yes — we have various breaks during the day plus lunch, so please bring enough for your child to be well fuelled for an active day. Please note, we are a NUT FREE camp.

Can I drop off earlier than 8.15am?

Yes — we offer First Hop from 8.00–8.15am. If you need childcare before 8.00am, please let us know — we may be able to help with arrangements.

Can I collect my child early during the day?

Yes — please let us know in advance or give us a call during camp, and we'll make sure your child is ready to go with their things.

Will my child be grouped with their friends?

If you have a grouping request, please email before your child's first day on camp. We'll do our best to accommodate your request, though it isn't always possible. Children of the same age are likely to be grouped together, but we can't guarantee that friends or siblings will always be in the same group, especially if they differ greatly in age.

Can I stay and watch my child at camp?

Unfortunately parents aren't permitted to stay on camp, in line with our safeguarding policies — every adult on site must have background checks and a Disclosure and Barring Service (DBS) certificate. If you'd like to know how your child is settling in, the Camp Manager is contactable throughout the day.

How do I know that my child has settled in on their first day?

On their first day, parents can contact camp via WhatsApp or call on 07944 923469 to put their mind at ease.

What does my child need to wear?

Comfortable clothing suitable for a day of activity, including closed-toe shoes. We also recommend a change of clothes, a jacket and suncream.

Policies and Procedures

Where can I find your Policies and Procedures?

All Kamparoo Policies and Procedures follow the statutory guidance of “Keeping Children Safe in Education,” published by the Department for Education (DfE). Read our Policies and Procedures.

What is your policy on Discipline and Behaviour?

Kamparoo operates a no-tolerance policy on discrimination, bullying and persistent poor behaviour of any kind, irrespective of any special needs. If you'd like to raise a concern, please speak to the Camp Manager. Our full Policies and Procedures are also available to read.

Where can I read your Terms and Conditions?

Our full Terms and Conditions are available to read at any time.

Payment Options

Childcare Vouchers & Tax-Free Childcare

Both Tax-Free Childcare (TFC) and Childcare Vouchers are accepted as a payment method at checkout.

Tax-Free Childcare (TFC)

We accept payment via Tax-Free Childcare. At checkout there is a step-by-step guide for how to set this up, use your child(s) unique code and head to the Government TFC website.

Childcare Vouchers

We accept payment via Childcare Vouchers. At checkout there is a step-by-step guide for how to set this up using your provider and what payment reference to provide.

Questions about either option?WhatsAppCall 07944 923469hector@kamparoo.co.uk
Key Paperwork

Documents

The key documents every Kamparoo family should have to hand.