Cookie Policy

Last updated: 7 November 2026

1. Summary

Our website uses one optional advertising tool, the Meta Pixel, and only if you accept it. When you first visit, a banner asks whether you accept. Until you choose Accept, the Meta Pixel doesn't load and nothing is sent to Meta. You can change your choice at any time with the "Cookie settings" link at the bottom of every page.

We also use a few cookies and similar browser storage that are strictly necessary: to remember the choice you made in the banner, and, on our booking pages and My Kamparoo at hq.kamparoo.co.uk, to keep you signed in, to open a booking from your email, and to take card payments securely.

2. Cookies we use

• kamparoo_cookie_choice (strictly necessary, set by us): remembers whether you accepted or rejected the Meta Pixel, so that we don't ask on every page. It holds only your choice and lasts 6 months, after which we ask again.
• My Kamparoo sign-in (strictly necessary, kept in your browser's local storage by our sign-in provider, Supabase, on hq.kamparoo.co.uk): keeps you signed in to My Kamparoo until you sign out. It isn't a cookie and isn't used for anything else.
• kamparoo_booking_link (strictly necessary, set by us on hq.kamparoo.co.uk): when you open the "view your booking" link from your email, it keeps that one booking page open for 24 hours without showing the link's code in the address bar.
• Stripe (strictly necessary, on the card payment step only): Stripe, which takes our card payments, sets its own cookies to prevent fraud and keep the payment secure. Stripe's cookie policy explains them: https://stripe.com/gb/legal/cookies-policy
• _fbp (advertising, set by the Meta Pixel on our website, only if you accept): an identifier Meta uses to recognise visits from the same browser. It lasts 90 days. Meta may also read its own cookies on facebook.com and instagram.com if you use those services in the same browser.

3. The Meta Pixel (only if you accept)

The Meta Pixel is a small piece of code from Meta Platforms Ireland Limited, which runs Facebook and Instagram. We use it to see how well our Facebook and Instagram adverts work and to show our adverts to people who have visited our website.

If you accept, it runs only on our general public pages: the homepage, A Day at Camp, Joeys, Our Story, Rooskills+ and Work for Us. It tells Meta that a page was viewed, with the page address, your IP address, your browser's details and the identifier above. Meta may link this to a Facebook or Instagram account you are signed in to.

It never runs on Parent Zone, My Kamparoo, our SEND page, this Cookie Policy or our Privacy Notice. We don't send Meta anything about your bookings, your child, or health or additional-needs information. The Privacy Notice explains how we and Meta use this information.

If you reject, or later withdraw, the Meta Pixel stops, we delete its cookie from our website, and nothing more is sent to Meta.

4. The map on our homepage

Our homepage includes a map from OpenStreetMap. When the map loads, your browser connects to the OpenStreetMap Foundation's servers, which receive technical information such as your IP address. When we checked in September 2026, the map didn't set cookies. The OpenStreetMap Foundation's privacy policy applies: https://osmfoundation.org/wiki/Privacy_Policy

5. Mailing list signup

Our "Join our mailing list" button links to a signup form hosted by MailerLite, which asks for your name and email address. Nothing from MailerLite runs on our website; the form page is MailerLite's, and its own cookie and privacy policies apply there.

6. Other websites we link to

When you follow a link from our website, that site's own cookie policy applies. That includes Instagram, Facebook, WhatsApp and Google Maps.

7. Changing your choice and managing cookies

Use the "Cookie settings" link at the bottom of any page to accept or reject the Meta Pixel at any time. You can also view and delete cookies in your browser's settings, and manage how Meta uses information about you in your Facebook or Instagram settings.

8. Changes

Our staff pages also use browser storage to keep staff signed in (staff only).

If we add or change cookies or similar technologies, we'll update this policy first. For anything that isn't strictly necessary, or covered by a legal exception, we'll ask for your consent before it's used.

Contact: bookings@kamparoo.co.uk